Privacy Policy

The data controller responsible for personal data processed through this website is:

Caltrionyx SpA
RUT: 76.864.608-9
Arturo Prat 329, Concepción, Chile
Email: info@caltrionyx.com
Phone: +56 9 4498 0736

This Privacy Policy governs the collection and use of personal data by Caltrionyx SpA ("we", "us", "our") through the website caltrionyx.com and any associated subpages. It is issued in compliance with Chilean Law No. 19.628 on the Protection of Private Life (Ley sobre Protección de la Vida Privada).

We collect personal data in the following circumstances:

Contact Form: When you submit an inquiry through our contact form, we collect your full name and email address, along with the content of your message. This data is submitted voluntarily by you.

Cookies and Technical Data: When you visit our website, we may automatically collect technical information such as your IP address, browser type, operating system, referring URL, pages visited and time spent on the site. This information is collected through cookies and similar tracking technologies, subject to your consent preferences.

No Sensitive Data: We do not knowingly collect sensitive personal data (datos sensibles) as defined under Ley 19.628, including data relating to health, political opinions, religious beliefs, racial or ethnic origin, or financial situation beyond what is strictly necessary for educational service delivery.

We process personal data for the following purposes:

• Responding to inquiries submitted through our contact form.
• Providing information about our educational programs and training courses.
• Administering and improving our website and its content.
• Complying with legal obligations applicable to our activities in Chile.
• Analyzing website usage in aggregate, anonymized form to improve user experience.

We do not use personal data for automated decision-making, profiling, or any purpose that would constitute investment advice or financial recommendation. Our website is strictly informational and educational in nature.

Under Chilean Law 19.628, personal data may be processed when the data subject has given their consent, when processing is necessary for the performance of a contract, or when processing is required by law.

The legal bases on which we rely are:

• Consent: For the use of non-essential cookies and for any marketing communications, we rely on your explicit consent as provided through our cookie preference center.
• Contractual necessity: When you inquire about our training services, processing your contact details is necessary to respond to your inquiry and potentially provide the educational service you have requested.
• Legitimate interest: For website security, fraud prevention and aggregate analytics, we rely on our legitimate interest in operating a safe and functional educational website.
• Legal obligation: Where we are required to retain or disclose data by applicable Chilean law.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Chilean law.

Contact form data is retained for a period of up to 24 months from the date of submission, after which it is securely deleted unless an ongoing relationship has been established that requires continued retention.

Technical and analytics data collected through cookies is retained in accordance with the specific cookie retention periods described in our Cookie Policy. Session cookies expire when you close your browser. Persistent cookies expire according to the durations set out in the Cookie Policy.

Where we are subject to a legal obligation to retain data for a longer period (for example, for tax or accounting purposes under Chilean law), we will retain data for the period required by that obligation.

We do not sell, rent or trade personal data to third parties.

We may share personal data with the following categories of third parties where necessary:

• Technology service providers: Including web hosting providers and email service providers who process data on our behalf as data processors. These providers are required to process data only in accordance with our instructions and applicable law.
• Analytics providers: Where you have consented to analytics cookies, anonymized or pseudonymized usage data may be shared with analytics platforms to help us understand how our website is used.
• Legal and regulatory authorities: Where required by Chilean law, court order, or regulatory authority, we may be required to disclose personal data.

Any international transfer of personal data is conducted in compliance with the requirements of Ley 19.628 and applicable Chilean regulations on cross-border data transfers.

Under Chilean Law 19.628, you have the following rights with respect to your personal data:

• Right of access (derecho de acceso): You have the right to request confirmation of whether we hold personal data about you and, if so, to receive a copy of that data.
• Right of rectification (derecho de rectificación): You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right of cancellation (derecho de cancelación): You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
• Right of opposition (derecho de oposición): You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@caltrionyx.com with the subject line "Data Rights Request". We will respond within the timeframes required by Chilean law. You also have the right to lodge a complaint with the competent Chilean authority if you believe your data protection rights have been violated.

Our website uses cookies and similar technologies. Necessary cookies are required for the website to function and cannot be disabled. Non-essential cookies (analytics and marketing) are only used with your explicit consent.

You can manage your cookie preferences at any time by clicking the "Cookie preferences" link in the bottom-left corner of any page. For full details of the cookies we use, their purposes and retention periods, please refer to our Cookie Policy.

We implement technical and organizational measures appropriate to the nature of the personal data we process and the risks involved, in accordance with the security obligations set out in Ley 19.628.

These measures include secure HTTPS transmission for all data submitted through our website, access controls limiting who within our organization can access personal data, regular review of our data handling practices, and secure deletion procedures for data that is no longer required.

While we take reasonable steps to protect personal data, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of data transmitted to or from our website.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of our website after any changes constitutes your acknowledgment of the updated policy.

For any questions, requests or concerns regarding this Privacy Policy or the handling of your personal data, please contact us:

Caltrionyx SpA
Arturo Prat 329, Concepción, Chile
Email: info@caltrionyx.com
Phone: +56 9 4498 0736

We will endeavour to respond to all privacy-related inquiries within a reasonable timeframe and in accordance with the requirements of Ley 19.628.